Return Policy

Products can be returned or exchanged within 3 days of sale.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refrigerated Items, Loose Tablets or Capsules, Inhalers, Sprays, Appliances, Test Strips, Baby Care, Surgical, Dermatology Products and Baby Milk and Imported medicines/items are neither returnable nor exchangeable.
Ibn e Sultan Pharmacy is not responsible for any side effects or reaction of medicine.
This return and exchange policy is equally applicable on online shopping as well.